Privacy Policy

Book Bridge Publishers ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and share information about you when you visit bookbridgepublishers.com (the "Site"), engage our services, or otherwise interact with us.

By using our Site or services, you consent to the practices described in this Privacy Policy. If you do not agree, please do not use our Site or services. We may update this policy periodically, and your continued use constitutes acceptance of any changes.

We collect information you provide directly to us and information collected automatically when you use our Site or services.

Information you provide directly:

• Contact details — name, email address, phone number, and mailing address.
• Project information — manuscript content, notes, story ideas, files, and any materials you share with us.
• Payment information — billing name and payment method, processed securely by third-party processors. We never store full card numbers on our servers.
• Communications — emails, chat transcripts, call recordings, and messages exchanged with our team.

Information collected automatically:

• Device & browser data — IP address, browser type, operating system, and device identifiers.
• Usage data — pages visited, time on site, referring URLs, and interactions with our Site.
• Cookies & similar technologies — small data files used to enhance your experience. See Section 5 for details.

We use the information we collect for the following purposes:

• To deliver our services — writing, editing, publishing, design, and related work on your project.
• To communicate with you — responding to inquiries, project updates, invoices, and support requests.
• To process payments — billing, receipts, and financial record-keeping.
• To improve our Site and services — analytics, user experience research, and product development.
• To send marketing communications — where you have opted in, newsletters and promotions. You can unsubscribe at any time.
• To comply with legal obligations — tax records, fraud prevention, and lawful requests from authorities.

We do not use your manuscript content or personal stories for any purpose other than the agreed project. Your work is never used to train AI models or shared with any third party without your consent.

We do not sell, rent, or trade your personal information. We only share data in the following limited circumstances:

• With our team members — writers, editors, designers, and support staff working on your project, all bound by confidentiality agreements.
• With service providers — third-party tools we use to operate (e.g., payment processors, email platforms, cloud storage). These providers only receive the data necessary to perform their function and are contractually obligated to protect it.
• For legal compliance — where required by law, court order, subpoena, or valid legal process.
• In business transfers — if Book Bridge Publishers is acquired or merged, your information may transfer as part of the business assets. You will be notified of any such change.
• With your explicit consent — for any other purpose not listed here, we will ask for your permission first.

We use cookies and similar technologies to enhance your experience on our Site. Cookies are small text files stored on your device that allow us to recognize you on future visits and remember your preferences.

Types of cookies we use:

• Essential cookies — necessary for the Site to function (e.g., security, form submission).
• Analytics cookies — help us understand how visitors use the Site (e.g., Google Analytics).
• Marketing cookies — used to show relevant ads and measure campaign performance.
• Preference cookies — remember your settings and choices across visits.

You can control or disable cookies through your browser settings. Note that disabling certain cookies may affect Site functionality. We honor "Do Not Track" signals where technically possible.

We take data security seriously and implement industry-standard safeguards to protect your information:

• Encryption — all data in transit is encrypted using SSL/TLS protocols.
• Access controls — only team members who need access to your project can view your materials.
• Secure infrastructure — we use trusted cloud providers with industry-leading security.
• Confidentiality agreements — all team members sign NDAs covering client projects and data.
• Regular backups — your project data is backed up regularly to prevent loss.

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

• Project files & manuscripts — retained for 24 months after project completion, then securely deleted upon request.
• Contact & communication records — retained for 36 months for support and legal purposes.
• Payment & billing records — retained for 7 years to comply with tax and accounting laws.
• Marketing preferences — retained until you unsubscribe or request deletion.

If you wish to have your data deleted sooner, you may request it at any time — see Section 8 (Your Rights).

Depending on your location, you may have certain rights regarding your personal information. We honor these rights for all our users, regardless of location:

To exercise any of these rights, please email us at info@bookbridgepublishers.com. We will respond within 30 days.

Our Site and services are not directed at children under 13 (or the applicable age of digital consent in your jurisdiction). We do not knowingly collect personal information from children under 13.

If you are a parent or guardian and believe your child has provided personal information to us, please contact us immediately at info@bookbridgepublishers.com. If we become aware that we have collected information from a child under 13, we will delete it promptly.

Note: We do provide children's book writing and illustration services — but these services are contracted by adults (parents, authors, or publishers) and do not involve any data collection from children.

Our Site may contain links to third-party websites, services, or platforms (e.g., Amazon, Apple Books, payment processors). We are not responsible for the privacy practices of these third parties.

We encourage you to review the privacy policies of any third-party websites you visit. This Privacy Policy applies only to information collected by Book Bridge Publishers through our Site and services.

Book Bridge Publishers is based in the United States. If you are accessing our Site or services from outside the U.S., please be aware that your information may be transferred to, stored, and processed in the U.S. and other countries where our service providers operate.

We take reasonable steps to ensure that your data receives adequate protection regardless of where it is processed. By using our Site or services, you consent to the transfer of your information to the U.S. and other jurisdictions.

If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact our Privacy Team. We aim to respond to all privacy-related inquiries within 2 business days.